At a time when questions are being raised over Facebook users’ privacy, especially after a report claimed that Facebook sold users data to British political consulting firm Cambridge Analytica, Facebook-owned WhatsApp on Sunday said it is sharing limited data with its parent company. According to reports, WhatsApp payment service which was supposed to roll out last week has been put on hold amid rising privacy fears. This feature of WhatsApp is only available in India where, according to a report, around 500 million internet users live.
If reports are to be believed, WhatsApp is currently beta-testing the payments feature with select Android and iOS users the country. To clarify the issues raised by users, WhatsApp on its website under FAQ section, says, “Facebook does not use WhatsApp payment information for commercial purposes, it simply helps pass the necessary payment information to the bank partner and NPCI. In some case, we may share limited data to help provide customer support to you or keep payments safe and secure. ”
Assuring the customers of security, the WhatsApp page further notes that company does not have access to the users’ UPI pin. The page further explaining the payment service says, “When a customer makes a payment through our service, the company send the encrypted UPI PIN to bank partners of customers, which are called payment service providers.”
The company further claims that they can not access the UPI PIN, which is encrypted by software provided by National Payment Corporation of India. We do not even store the account number, debit card details, and OTP of the customers as these as sensitive information, assures WhatsApp.
If reports are be believed, the Minister of Electronics and IT has written to National Payment Corporation of India to verify compliance around WhatsApp payment and check if WhatsApp is sharing data with its parent firm Facebook.