It is a known fact now that the past few years have been landmarked years of advancement in artificial intelligence. Recently, a Tata-Singapore joint venture airline, Vistara announced that it will soon introduce a robot named RADA, using Artificial Intelligence technology to address the queries and assist customers at Delhi’s Indira Gandhi International Airport. Reportedly, the robot will be placed at its signature lounge at the airport and will interact with them using basic hand movements. It will also move around in the lounge on predefined pathways.
Speaking to media, Vistara stated that RADA will be further be developed over a period of time in terms of functionality and features for future use cases, after gauging customer feedback.
At present, the robot can scan boarding passes and further provide information on the terminal, departure gates, weather conditions of the destination city, real-time flight status as well as information about Vistara’s products and services.
“This is a trial phase during which the robot will be tested for its cognitive response. It will be developed further for as many as 17 use cases, including carrying wheelchairs for passengers, collecting luggage and assisting senior citizens,” Vistara’s Chief Information and Innovation Officer, Ravinder Pal Singh told The Hindu in a telephonic interview. RADA has a chassis consisting of wheels which can rotate 360 degrees, enabling it to run, walk and turn.
RADA is derived from ‘Radha,’ the name of the daughter of a Principal Architect in Vistara’s IT team who played an active role in its development.
Hong Kong-based company Hanson Robotics also developed a social humanoid robot named Sophia and made its first public appearance in n mid-March 2016 in Austin, Texas. Interestingly, Sophia has become the first robot to be granted citizenship in the world. Saudi Arabia has become the first country to give a bot this status.
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